Description
Healthcare is complex. It relies upon the synchronisation and smooth interaction of multiple processes and different healthcare agencies. Starting on the innovation journey requires an understanding of exactly where the issues, and opportunities, are. Delegates will develop action plans and learn the essential techniques for this ‘First steps in Lean’.
Topics covered will be:
- Pathway selection;
- Communications plan;
- Venue arrangements and other logistics for the Value Stream Mapping event;
- Stakeholder mapping;
- Data collection and measures (both quantitative and qualitative data);
- Managing the event;
- Post-event activity: prioritising and developing Lean projects for pathway improvement;
- Establishing project success measures.
Planned dates and locations: Central London, West Midlands, Leeds and Bristol 2011 third quarter (July – September) 2011 fourth quarter (October – November) 2012 first quarter (January-March).
More details contact Andrew Barton on 08704 717127, email info@alturos.co.uk or get in touch here.
Who should attend?
All healthcare staff who are seeking a practical framework for ‘how to do it’ in pathway mapping.